Donald Trump’s first term was marked by turbulence, but as he gears up for a second run, he’s got a new ace up his sleeve: Susie Wiles, his incoming White House chief of staff. Known for her knack for keeping things in line during Trump’s 2024 campaign, Wiles could be the steady hand he’s been missing.

In the past, Trump’s leadership style often leaned more toward campaign-mode chaos than governance. This time, experts suggest Wiles might be the one to bridge that gap. With her ability to bring order to the disorder, she’s seen as a key player in making Trump’s potential second term more effective—or at least less chaotic.

As chief of staff, Wiles would wear many hats: from gatekeeper and confidant to enforcer and even occasional therapist. Her understated yet strong presence could make her uniquely suited to handle Trump’s unpredictable nature.

If history is any guide, modern presidents have learned the hard way that a strong chief of staff is essential to getting things done. Wiles might take a page from Jeff Zients, Joe Biden’s former chief, who managed to balance policy advocacy with keeping the ship steady.

For Trump, Wiles could be the difference between a presidency that works and one that’s bogged down by dysfunction. Whether she’ll succeed in taming the chaos remains to be seen, but one thing’s clear: she’s his best shot at turning things around.