While many big companies try to soften the blow when talking about A.I. taking over jobs, Klarna’s CEO, Sebastian Siemiatkowski, is singing a very different tune. Unlike most executives who promise that A.I. will simply make work more meaningful, Siemiatkowski is outright bragging about how much of his workforce has been replaced by bots.

Klarna, a Swedish buy-now-pay-later company, has been leaning heavily into generative A.I. to handle tasks traditionally done by humans. From creating marketing images to drafting legal contracts, A.I. tools have saved the company a whopping $10 million a year. That’s not all—their A.I. chatbot now does the work of 700 customer service agents, resolving issues nearly nine minutes faster than humans. Even Klarna’s leadership isn’t safe—Siemiatkowski used an A.I. version of himself to announce quarterly results last year.

This approach is a stark contrast to companies like IBM, where executives emphasize that A.I. will help employees focus on higher-value tasks. Siemiatkowski, however, has gone on record saying A.I. can already do every job humans do—a bold claim that goes beyond what most experts suggest.

Klarna’s embrace of A.I. is making waves as the company prepares to go public in the U.S. with a valuation expected to top $15 billion. Whether this strategy will pay off long-term remains to be seen, but it’s clear that Klarna is betting big on bots over people.

What do you think? Is this the future of work, or a step too far? Let us know in the comments!